Privacy Policy

1. Introduction

Imara Kileleni Safaris respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy explains how we collect, use, store, and safeguard your information when you book a safari, contact us, or visit our website.

2. Information We Collect

  • Personal Identification Information: name, email address, phone number, nationality, passport details (for booking and permit purposes).
  • Booking & Payment Information: billing address, payment details, and transaction history.
  • Travel Preferences: accommodation type, dietary restrictions, special requests, or travel interests.
  • Technical Information: IP address, browser type, device, and usage data collected automatically when using our website.

3. How We Use Your Information

  • Process bookings, payments, and reservations.
  • Communicate itinerary updates, confirmations, and changes.
  • Improve our services, website, and customer experience.
  • Comply with legal obligations and tourism regulations.
  • Send marketing or promotional content (only with your consent).

4. Information Sharing

We never sell or rent your personal information.

  • Partner lodges, airlines, or tour operators for bookings.
  • Payment providers (e.g., CRDB Bank) for secure transactions.
  • Government authorities (e.g., Tanzania National Parks, immigration) when legally required.

All partners are required to respect data confidentiality and use it only for the agreed purpose.

5. Data Security

We take appropriate measures to protect your data against unauthorized access, loss, or misuse. Our website uses SSL encryption, and all payments are processed through secure, PCI-compliant platforms.

6. Your Rights

  • Request access, correction, or deletion of your personal data.
  • Withdraw consent for marketing communications at any time.
  • Ask how your data is processed and stored.

To exercise these rights, contact us at info@imarakilelenisafaris.com.

7. Data Retention

We retain personal data only as long as necessary to fulfill booking requirements, comply with legal obligations, and ensure smooth communication for future safaris.

8. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies in your browser settings, but some features may not function properly.

9. Third-Party Links

Our website or emails may contain links to third-party sites. We are not responsible for their privacy practices or content.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.